Advocating for the Rights of Misled and Defrauded Pet Shop Consumers
Working to end Pet Industry Consumer Fraud and Puppy Mills
New Jersey Consumers Against Pet Shop Abuse (NJCAPSA) is a federally approved, all-volunteer non-profit 501(c)(3) consumer and companion animal advocacy organization working to raise public awareness about the connection between pet stores, puppy mills and pet shop consumer fraud.
We help buyers with complaints against pet stores, breeders and other pet dealers, including Internet sellers, puppy resellers and brokers, and inform consumers of their rights under the New Jersey puppy lemon law.
We also research breeders, and consult with experts and fact checkers in the fields of puppy mills, veterinary medicine, cruelty investigation, and animal behavior. These professionals provide their expertise and guidance to help us in our investigations and casework.
NJCAPSA is often called upon by NJ cruelty investigators, veterinarians, attorneys, local zoning and health department officials to provide thorough, up-to-date information on pet dealers and brokers. There is no charge for our services or educational materials, although donations of any amount are greatly appreciated and are fully tax deductible.
Sick puppy complaint?Due to the high volume of complaints we receive, we regret complaints will no longer be taken over the phone. If you purchased a sick puppy from a pet store, breeder or broker, or even a fake rescue, our website provides most of the information and tools needed to pursue a complaint on our own. Should you need further assistance or advice, please fill out our complaint form (see link in upper right corner of this page) or email us and we will respond within 24 hours. We will need copies of your paperwork, i.e. sales contract, veterinarian's certification of unfitness, etc. in order to expedite your complaint. No exceptions! Thank you for your cooperation!
Parvo & Distemper Alert - Pets for Keeps/Kim Deslonde, Kearney A puppy adopted/sold on February 13 byKim Deslonde/Pets for Keeps(and delivered to adopters at the Secaucus Petsmart) died of PARVO and DISTEMPER one week later. The adopters weren't given any medical history/records for the puppy, and were charged and adoption fee of $300 (cash only) but vet bills incurred trying to medically treat and save the puppy's life exceeded $3,000. If you adopted a dog from Pets for Keeps, your dog (and any other dogs/puppies in the house) may be in danger as Parvo and Distemper are highly contagious and oftentimes fatal. Please contact us if you recently adopted/purchased from this group, had to meet them at a public place, did not receive any vet medical records, paid cash and, more importantly, if your dog was sick. The town of Lyndhurst issued a cease & desist order to Deslonde and she is not allowed to engage in any sales or adoptions from her grooming shop, Personal Touch Pet Salon at 237 Stuyvesant Avenue, Lyndhurst, or her home in North Arlington. She and her "helpers" now deliver dogs to potential adopters in public places (parking lots, etc) in an effort to avoid detection.
Consumer Alerts
Below is a partial list of puppy dealers (breeders, brokers and/or 'rescues') on whom we’ve received complaints. Complaints as filed indicate one or more violations of the NJ Pet Purchase Protection Act. In addition, some of the pet dealers are operating as unlicensed kennels and barred from selling animals in their respective municipalities. If you purchased or “adopted” a puppy from any of the following individuals and feel your consumer rights were ignored, please contact us. You may be entitled to reimbursement under the NJ Consumer Fraud Act. For more details, seeAlertsorRescue Watch Jim and Barbara Hutton, Flemington, dbaHutton’s Precious Puppies Maria LaRocca, Middletown, NY, d/b/a/Little Forgotten Friends Rescue Allan Levine, Millstone (also Clarksburg and Freehold) Traci Murai, Pennsylvania, dba Bullie Pups R Us(clickherefor more info) Vicki Patterson, Whitehouse Ann Marie Rice, West New York, dbaGuardian Angels Rescue
Denise Rhodes, Whitehall Road, Williamstown (Great Danes) Donna Marie Truex Roberts, Oak Shade Road, Shamong (also Indian Mills, Vincentown, Medford) William ‘Bill’ Roberts, traveling puppy broker from South Jersey, Gloucester County, Woodbury Ellen R. Schneider, Trenton/Hamilton, Mercer County
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