Advocating for the Rights of Misled and Defrauded Pet Shop Consumers
Working to end Pet Industry Consumer Fraud and Puppy Mills
New Jersey Consumers Against Pet Shop Abuse (NJCAPSA) is a federally approved, all-volunteer non-profit 501(c)(3) consumer and companion animal advocacy organization working to raise public awareness about the connection between pet stores, puppy mills and pet shop consumer fraud. We are not a government agency or affiliated with one. We help buyers with complaints against pet shops, breeders and other pet dealers, including Internet sellers, puppy resellers and brokers, and inform consumers of their rights under the New Jersey puppy lemon law. There is no charge for our services or educational materials, although donations of any amount are greatly appreciated and are fully tax deductible.
NJCAPSA handles more than just pet shop complaints! We accept complaints on anyone selling puppies or dogs in New Jersey, including puppy brokers, backyard and show breeders, kennels, fake rescues and puppy mills and hoarders! Yes, NJ has puppy mills and scores of unlicensed dealers, many of whom pose as breeders. Please contact us if you encountered problems with anyone - we'll investigate and put you in touch with officials i.e. SPCAs, health departments, zoning officers, consumer affairs, the works! Let's work together to rid New Jersey of unscrupulous pet dealers and scam artists!
Sick puppy complaint?If you purchased a sick puppy from a pet store, breeder or broker, or even a fake rescue, our website provides most of the information and tools needed to pursue a complaint on your own. Should you need further assistance or advice, please fill out our complaint form or simply email us (no detailed complaints taken over the phone) and we will respond within 24 hours. We're here to help walk you through the complaint process and put you in touch with the proper enforcement agencies. We may need copies of your paperwork, i.e. sales contract, veterinarian's certification of unfitness, etc. in order to expedite your complaint.
Breeders: New Jersey's puppy lemon law includes you, too!
The Office of Consumer Protection last month updated the Notification of Consumer Rights forms to clarify the difference between pet shops and pet dealers. Currently, pet stores must reimburse consumers' veterinary expenses up to TWICE the purchase price whereas pet dealers (breeders and brokers) must reimburse up to the purchase price. ClickHEREfor the updated forms and definitions.
Consumer Alerts!
Please contact us if you've purchased puppies from any of the following pet dealers and encountered any problems (sick puppies, no paperwork, no health certificates, false guarantees, improperly labeled veterinary prescription meds, non-compliance under state laws, etc): IceWind Farms (Shiba Inus and Golden Retrievers) in Warren County Bernice Bajda, Bobbie, Daisy Miller, Rose, Rosebud, Rose Brennen, in Wantage, Sussex County Kerry Wombough, Lakeland or Toms River (at Picture Perfect Pets), Ocean County Richard Fox, Barnegat, Ocean County James L. Mancuso, Island Road, Woodstown/Monroeville, Salem County Breeders Association, Brick, Ocean County Breeders Network, Manalapan, Monmouth County American Puppy Club, Middletown, Monmouth County Ann Marie Rice, d/b/a Guardian Angels Rescue Kim Deslonde, d/b/a Pets For Keeps
We wish to thank the following for use of their photographs on the website: Bob Baker, Mentor Extraordinaire Companion Animal Protection Society Main Line Animal Rescue
Pet Shop Puppies.org
and our wonderful confidential sources!
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